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Help centre
Step-by-step guides for uploads, costs and integrations.
Frequently asked questions
How does SellerVue split a shared invoice across products?
Each cost line is allocated by the method set in Settings → Cost allocation: unit volume for shipping, declared value for customs, units ordered for other inbound costs.
Why is a product's landed cost different from its factory cost?
Landed cost adds shipping, customs & duties and other inbound costs on top of the factory unit cost, using the allocated share from each related document.
Can I correct a cost after a document is posted?
Yes. Edit the cost line from the product's Costs tab; the change is recorded in that product's Changelog and re-runs the allocation.
What file types can I upload?
PDF, JPG, PNG and CSV. Multi-page PDFs containing several invoices are split automatically.